Notes and Videos

AI Marketplace Insights: Explore the Value of Off-the-Shelf-AI 2025

Explore key drivers, metrics, use cases, and solutions for CX, code generation, and sales automation. The latest insights from the AI Marketplace can be used to scale your...

The Rise of AI Agents Deck

​AI agents have evolved beyond basic language models to systems capable of executing end-to-end tasks. Learn about essential readiness checks, evaluation metrics, and...

Success by Design: Effective Project Assurance 2025

Critical projects often face elevated risks due to complexity, funding, and stakeholder involvement. An external perspective can help improve stakeholder confidence,...

Exponential IT: Elevate Your Service Capabilities to Drive Enterprise Value 2025

Exponential IT: Elevate Your Service Capabilities to Drive Enterprise Value Deck – Learn why IT leaders must develop a future-oriented vision for their service strategy and...

Adaptive IT Leadership in Action

Adaptive IT Leadership in Action Deck – Explore an introduction to the Adaptive IT Leadership program, which is designed to help IT leaders embrace their evolving role as...

Info-Tech’s Guide to IT Diagnostics

​The first step to solving any problem is understanding what’s causing it. Explore Info-Tech’s suite of comprehensive diagnostics to help you identify your strengths and...

A Roadmap to Post-Quantum Cryptography

The impending shift to post-quantum cryptography will redefine digital privacy, secure communications, and cybersecurity infrastructure. Discover and implement more...

Activate Opportunities and Succeed While Changing Careers

The age of the life-long career is over – most workers will change jobs multiple times, and the average age for making a career change is 39. Learn what’s behind the...

Define Services in Your CMDB

A Configuration Management Database (CMDB) provides a unique perspective on all your different IT practices and helps alleviate the organizational risk of knowledge loss....

From Implementation Nightmares to Big Wins 

Explore guidance and top tips on closing the expectation gap between vendor and client expectations. Get clear guidelines on how to communicate expectations, deliver on...
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