Notes and Videos

MLSE’s Experiential Marketing Team Reimagines Vince Carter’s Iconic Slam Dunk 25 Years Later

MLSE’s Arcade team executes experiential marketing projects within the broader Digital Labs team with a mandate to deliver innovation to the brand’s various pro sports...

AI Agent Development Platforms: What They Offer and How to Select the Right One

This tech note summarizes system-level features of artificial intelligence (AI) agent development platforms, categorizes these platforms, and provides guidance for...

Creatio Case Study: AI for No-Flow CRM and Workflow Automation

How AI is used in no-code CRM and workflow automation.​

Data Research Center Capstone

Use the Data Research Center to discover actionable, step-by-step blueprints, courses, webinars, and more to enable you to achieve measurable results from your investments...

Google's Customer Engagement Suite (AI)ms to Transform Customer Experience

New AI-powered Agents help humans improve customer engagement at scale

Threat Landscape Briefing – April 2025

This monthly recording covers topics such as cyber threat trends, nation states, cyber criminals, and hacktivists campaigns, data breaches, control strategies and exposure...

The Notice Clause: The Mechanism of Communication

All too often, the notice clause is brushed over during the agreement review. As long as there is a reasonably identified contact person on each side of an agreement, most...

Microsoft Announces Advancements in AI-Driven Communication and Collaboration Tools at Enterprise Connect 2025

Microsoft unveils new AI-driven features in Teams, enhancing security, compliance, and collaboration tools for better user experience and productivity.

Zoho Focuses on Its Enterprise-Ready Evolution at ZohoDay 2025

Zoho offers enterprises practical, AI-driven tools for growth and efficiency with cost-effective solutions for global market challenges.

Zoho Case Study: AI for Lead Generation

How Zia is used to enhance lead generation within Zoho CRM
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