Notes and Videos

Next-Generation Board Management

Empower directors with secure, compliant, AI-driven decision tools.

Five Key Takeaways From Info-Tech LIVE 2025

Explore a recap of key insights shared during Info-Tech LIVE 2025. From embracing bold leadership and continuous learning to navigating the complexities of AI and making...

AI Marketplace: Customer Experience

​AI is fundamentally transforming how organizations engage with their customers. Explore how to unlock AI-powered customer experience with practical AI applications to meet...

The Exceptional IT Leadership Team

Learn more in this Info-Tech LIVE 2025 Keynote presentation.

Leadership Summit: The Ultimate Onboarding Experience

​The goal of Info-Tech's Leadership Summit is to provide the ultimate onboarding experience, tailored to accelerate your Info-Tech membership value. This includes building...

Build or Buy? The AI Vendor Landscape in IT 2025 Keynote

Organizations are eager to adopt generative AI, yet success remains elusive. Learn how you can leverage the Info-Tech AI Marketplace to guide your decision-making process.

The Enrollment Cliff and the Inevitability of the Autonomized Organization

Universities and colleges will experience a dramatic decline in the number of students starting classes next year, leading to a lack of workers available to sustain our...

Survey Says: Insights From the Service Desk Satisfaction Diagnostic

Discover key findings from our Service Desk Satisfaction Survey pilot, highlighting what users love, what frustrates them, and where we've seen the biggest opportunities to...

Build an AI Strategy Around Your Use Cases 

Organizations looking to embrace AI often lead with a technology-first agenda, expecting to determine use cases later. Learn why this approach sets organizations up for...

“If a Report Falls in the Forest and No One Reads It…”

The problem is not that some reports are always useless, it is that they are only sometimes useful. Explore how AI and a practical framework for topic modeling can help you...
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