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Developing disaster recovery is a crucial function of the IT department, and infrastructure managers are tasked with executing the plan. While the majority of organizations...
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NetApp is the storage comeback kid. In just over two years NetApp has gone from drowning under to riding the waves of change that are disrupting the storage industry. If...
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The decision has finally been made to replace your ancient phone system. This is a more challenging project than it may initially seem. Read on to explore effective...
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Apple is enforcing a clause in its App Store terms of service that will result in the ban of templated apps. Be prepared to focus on an improved mobile browsing experience...
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This template will help you put together a repository of the information necessary to complete a proof-of-concept project and present it to executives for approval and...
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Before you implement Alexa for Business, make sure that it’s set up to actually save the end user time, instead of causing them more hassle.
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Cloud backup isn’t just about finding an offsite repository for on-premises backups. Backup software vendors know that increasingly you will need to backup data that is...
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Oracle has been late to arrive to the “cloud wars” where Amazon.com (AMZN), Microsoft (MSFT), IBM (IBM), and Google (GOOG) have dominated both on the balance sheet and in...
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This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.
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Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.
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