Infrastructure & Operations

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Create a Right-Sized Disaster Recovery Plan – Phases 1-4 This storyboard will help you close the gap between your DR capabilities and service continuity requirements.
DRP Maturity Scorecard Assess the maturity of your IT disaster recovery plan and identify gaps.
DRP Recap and Results Template Summarize and present key findings and recommendations from core DRP exercises and documents.
Severity Definitions and Escalation Rules Template Review severity definitions and escalation rules to determine when DR takes over from service management.
DRP Incident Response Management Tool Track your step-by-step incident response plan in real time.
DRP Roadmap Tool Build a high-level roadmap to close gaps between current and desired DR capabilities.
DRP Vendor Evaluation Questionnaire Ask vendors to describe their DRP capabilities.
DRP Business Impact Analysis Tool Determine appropriate recovery time objectives based on the impact of downtime.
DRP Workbook Record DRP information including document storage and contact/role information.
Prepare for Cognitive Service Management – Executive Brief Read our concise Executive Brief to find out why you should prepare for cognitive service management, review Info-Tech’s methodology, and understand how we can support you...