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XebiaLabs has announced that it has received certification of its new XL Release app integrating ServiceNow and the XebiaLabs DevOps Platform. The integration enables...
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Sanjay Mirchandani is Commvault’s first new chief executive in two decades. We anticipate the new CEO will strengthen Commvault’s cloud data protection offerings in ways...
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NetBackup and Backup Exec have achieved AWS Storage Competency status. Veritas customers can better leverage AWS infrastructure for data management, migration, and...
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Cloud provider Joyent opened new data centers in Singapore and South Korea, expanding its global cloud Infrastructure-as-a-Service data center footprint to nine. The...
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This phase of the blueprint, Optimize the IT Operations Center, will help you build an implementation plan and measure success for continual improvement of KPIs.
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Use this tool to prioritize initiatives, taking into account resourcing capacity.
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Use this tool to record gaps and KPIs along with potential initiatives for improvement.
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This phase of the blueprint, Optimize the IT Operations Center, will help you identify current gaps and pain points, and prioritize targeted initiatives for improvement.
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Use this template to define accountability for IT operations processes and tasks.
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This phase of the blueprint, Optimize the IT Operations Center, will help you define accountability and identify key metrics to improve.
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