Infrastructure & Operations - Templates & Policies

Customer Journey Map

Use this template to develop a concrete understanding of the end user's experience with the service desk in order to improve service quality and meet customer goals.

Communications Plan Template for Data Center Consolidation

Managing a data center consolidation project can be an overwhelming task. Ensure that communication occurs both internally between consolidation teams and also externally...

Data Center Consolidation Executive Presentation

The goal of this template is to help business and IT stay aligned throughout the consolidation process. Review high-level goals, plans, and results with the business...

Minute-to-Minute Move-Day Script

The data center relocation move day event requires thorough planning and coordination. A minute-to-minute plan of tasks ensures the move team is prepared for the event....

Data Center Relocation Wrap-up Checklist

Relocating the data center is a large undertaking that involves a great deal of old and new equipment. Decommissioning the old data center facility ensures that all...

Business Case Template

Putting together a sound business case is a pivotal step in deciding whether to make a purchase or pursue a project. Use this editable template to build a business case...

Administrative Rights Policy

The administrative rights policy grants access to individuals’ desktop, laptop, or other end-user devices within a company for those who are qualified and cleared to use...

DRP High-Level Process

Overview of Info-Tech's DRP development workflow.

Data Center Access Policy

The data center access policy will outline the standards for regulating access to the company data center(s).

Limited Personal Use of Network Resources Policy

The limited personal use of network resources policy outlines the standards for appropriate usage of corporate network resources.
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