Infrastructure & Operations - Storyboard

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Consolidate Your Data Centers – Phase 3: Execute This phase of the blueprint will help you create the necessary documents to support the consolidation team on the day of the move. This includes move day scripts,...
Consolidate Your Data Centers – Phase 4: Close This phase of the blueprint will help you establish a repeatable process to review the results of the consolidation and decommission the old facility.
Effectively Acquire Infrastructure Services – Phases 1-4 This storyboard provides an end-to-end process to effectively acquire infrastructure services, from developing your requirements to developing the RFP, to managing the...
Effectively Acquire Infrastructure Services – Phase 1: Develop the Procurement Strategy and Process This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you develop an acquisition approach, strategy, and timeline.
Effectively Acquire Infrastructure Services – Phase 2: Assess Requirements and Build the RFP This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you assess your service requirements and build an RFP.
Effectively Acquire Infrastructure Services – Phase 3: Manage Vendor Questions and Select the Vendor This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you manage the activities surrounding vendor questions and score your responses to...
Effectively Acquire Infrastructure Services – Phase 4: Manage the Contract, Transition, and Vendor This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you review your SLAs and develop a plan to transition the service and manage the vendor.
Improve IT-Business Alignment Through an Internal SLA – Phases 1-3 Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.
Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot Project Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.
Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service Levels Document current IT operational procedures. Identify the metrics to track.

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