Effectively Acquire Infrastructure Services – Phase 4: Manage the Contract, Transition, and Vendor

Author(s): Margaret Hao, Darin Stahl

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This phase will provide guidance on how to manage your SLAs and develop a plan for the transition. It also covers some good practices around vendor management. This phase will take you through the following activities:

  • Review your SLAs
  • Plan the transition
  • Manage the vendor
Use this phase as part of the full blueprint, Effectively Acquire Infrastructure Services.

View the Complete Blueprint:

Effectively Acquire Infrastructure Services

Acquiring a service is like buying an experience. Don’t confuse the simplicity of buying hardware with buying an experience.

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