Infrastructure & Operations - Blueprints

Leverage Risk to Inform IT Outsourcing Requirements

Many organizations choose to outsource IT infrastructure, but the results often disappoint – and outsourcing only amplifies internal gaps and inefficiencies. Assessing...

​​Infrastructure and Operations Priorities 2026​

The Infrastructure & Operations Priorities 2026 report outlines five critical initiatives to help I&O leaders break free of the technical debt, legacy systems, and manual...

Cut Costs by Leveraging AI Solutions

This practical research framework will help you identify, prioritize, and select AI use cases that offer the most cost-cutting potential for your organization based on ROI,...
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Design the IT Infrastructure & Operations Organization of the Future

IT infrastructure and operations teams must balance meeting everyday demands with planning for the future. But I&O’s plate is already overloaded with day-to-day tickets,...

Harness AI to Reduce the Cost and Effort of KTLO in IT Operations

By strategically investing in AIOps, Gen AI, and other innovations in automation, CIOs can solve the familiar problem of KTLO and achieve a dual strategic objective: they...

Build Your Infrastructure Platform Engineering Capability

This research provides a framework, hypotheses, and practical deliverables to help infrastructure leaders reduce operational toil, improve predictability, and maintain...

Transform Your Data Center Strategy With a Business-Driven Approach

When it comes to data centers, the competitive edge is no longer in owning infrastructure but in strategically placing workloads. Each workload has unique requirements for...

Transition and Operationalize Incoming Projects

Leverage the storyboard and associated materials to build a plan for developing a project handover that the service desk will use to support the new application/product....
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Transform IT, Transform Everything

Learn more about leveraging exponential technology to meet socio-political and cultural uncertainty head on and explore other transformative insights on Exponential IT in...

Building Info-Tech’s Chatbot

If you had to start entirely from scratch, with no team or AI technology, how would you start building an AI chatbot? How would you do it in 12 months?
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