Infrastructure & Operations - Research Notes

Adaptive IT Leadership in Action

Adaptive IT Leadership in Action Deck – Explore an introduction to the Adaptive IT Leadership program, which is designed to help IT leaders embrace their evolving role as...

The Rise of AI Agents Deck

​AI agents have evolved beyond basic language models to systems capable of executing end-to-end tasks. Learn about essential readiness checks, evaluation metrics, and...

Build Your AI Risk Management Roadmap Deck

AI solutions introduce transformative potential, as well as financial and reputational risks that must be mitigated. Take a proactive stance against AI threats by...

Stop Wasting Time Evaluating Commoditized Products 2025

Traditional procurement practices don’t work in an exponential world. Rethink the way you make purchasing decisions and evaluate solutions with a vendor management practice...

From Predictions to Reality: Exponential IT, Two Years Later

Discover how new technologies are transforming industries and connecting through the value chain to impact IT operations. Learn how IT leaders can navigate this evolving...

Succeed With Enterprise Application Selection Deck

​Too often, organizations leap to an enterprise application choice without spending time on what truly matters. Set yourself up for success by first focusing on a strategic...

Info-Tech’s Guide to IT Diagnostics

​The first step to solving any problem is understanding what’s causing it. Explore Info-Tech’s suite of comprehensive diagnostics to help you identify your strengths and...

Define Services in Your CMDB

A Configuration Management Database (CMDB) provides a unique perspective on all your different IT practices and helps alleviate the organizational risk of knowledge loss....

Building Autonomy: Imagining the Future of Self-Guided Machines

In the near-future, intelligent, adaptive, and autonomous machines will be everywhere. Explore what autonomy is, the challenges to building autonomous tools, and ideas on...

Microsoft Announces Advancements in AI-Driven Communication and Collaboration Tools at Enterprise Connect 2025

Microsoft unveils new AI-driven features in Teams, enhancing security, compliance, and collaboration tools for better user experience and productivity.
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