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Oracle has been late to arrive to the “cloud wars” where Amazon.com (AMZN), Microsoft (MSFT), IBM (IBM), and Google (GOOG) have dominated both on the balance sheet and in...
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Use the Project Intake and Prioritization Tool as a template to help you track and prioritize project requests.
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The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.
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Offboarding is an emotional roller coaster. Regardless of cause or reason, people will be upset. Leverage Info-Tech’s best practices and consult with HR to establish a...
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Small enterprise IT has been slow to adopt cloud technologies due to security concerns. Don’t let potential risks derail your efforts to optimize, expand, and transform...
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Executive decision makers are increasingly frustrated by the lack of timeline commitment coming from Agile projects. The leaders are reclaiming their ability to do their...
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Use Info-Tech's Maintenance Policy to define how system maintenance procedures will operate.
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Data is changing the manufacturing industry. Organizations are harnessing data insights to improve operational efficiency, supply chain and logistics, customer intimacy,...
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Don’t waste resources on failed health information technology initiatives. Build a robust stakeholder and change management program to improve technology adoption outcomes.
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Finding the right balance between security and privacy is difficult for K-12. IT is responsible for protecting faculty, staff, and students, but must do so while...
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