Higher Education

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An Obituary for Central IT Teams IT organizations have to reinvent themselves and redesign their IT operating models to help leverage technology that has a competitive differentiator. The most...
Gamify Your LMS Implementation to Ease the Pains of Organizational Change Generate buy-in when introducing organizational change and new technological infrastructure in higher education by gamifying your LMS and its associated training program.
Responsive Portfolio Management: Take a Page From the Teacher’s Lesson Book When a PMO attempts to implement a new resource management strategy, the response from employees, who assume they are going to be downsized, cut, reallocated, or...
Education Industry DRP Maturity: Trends, Pain Points, and Recommendations Technology is now highly integrated into classroom training (e.g. SMART Boards), course delivery (e.g. online assignments), and overall administration, yet most...
Artificial Intelligence in Education: Great Value, Great Challenges Ahead Artificial intelligence (AI), specifically emotion-sensitive intelligent teaching systems (ITS), have great potential to add value as a complement to face-to-face...
Chatbots Make a Comeback in College Post-secondary/university students are comfortable using messaging platforms to interact. IT can save costs and begin the move from firefighter to innovator by...
Digital in Education: Be Proactive and Deliberate Teachers have reason to be annoyed when students use digital devices inappropriately in class, reducing their learning and that of those around them. However, the...
Looking at Web Experience Management Platforms for Post-Secondary? Here’s What Matters Many post-secondary institutions are working with custom-built legacy applications for web management. These applications may be tailored to suit the organization’s...
GDPR Implications for Educational Institutions The General Data Protection Regulation (GDPR) will go into effect on May 25, 2018. Understand the potential implications for education and take proactive good-faith steps...
Deliver the Benefits of Self-Service With These Keys to the Portal A self-service portal not only improves the user experience with IT but also reduces the volume of tickets coming into the service desk, making it a win-win. However, the...

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