CIO - Storyboard

Improve Employee Engagement to Drive IT Performance – Phase 3: Select and Implement Engagement Initiatives

This phase of the blueprint will help you implement an action plan for improving your staff's engagement.

Design and Build a User-Facing Service Catalog – Phases 1-4

This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.

Design & Build a User-Facing Service Catalog – Phase 1: Launch the Project

The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a...

Design & Build a User-Facing Service Catalog – Phase 2: Identify and Define Enterprise Services

The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...

Design & Build a User-Facing Service Catalog – Phase 3: Identify and Define Line of Business Services

After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...

Design & Build a User-Facing Service Catalog – Phase 4: Complete Service Definitions

Completing the services definition chart will help your business pick which information you want to include in the catalog. This phase also prepares your catalog to be...

Make IT a Successful Partner in M&A Integration – Phases 1-4

Organizations continue to underestimate the role of IT during M&A integration. Use the steps in this blueprint to kick-start your IT integration effort.

Make IT a Successful Partner in M&A Integration – Phase 1: Launch the Project

Get off to a head start by identifying M&A business objectives and designing the IT end-state vision accordingly.

Make IT a Successful Partner in M&A Integration – Phase 2: Conduct Discovery and Design the Technology End-State

Kick-start the discovery of each IT domain in both organizations and design the resultant state.

Make IT a Successful Partner in M&A Integration – Phase 3: Initiate Operational Imperatives and Quick-Wins

During discovery, identify operational imperatives and quick-wins to maintain business function while capturing synergies.
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