Implement a Mobility Strategy with Enterprise Mobility Management

Mobile device management only scratches the surface. Dive into enterprise mobility management to go beyond devices and manage every aspect of mobility.

Onsite Workshop

Not having a plan for implementing EMM causes:

  • Siloed management of mobility within the organization, resulting in wasted resources.
  • Improper selection of a vendor for short and long-term sustainability.
  • Lack of adoption by end users, rendering EMM useless.
  • An inefficient help desk when dealing with mobile issues.

Having a well thought-out plan for implementing EMM results in:

  • A consolidated mobile management strategy that covers all aspects of your mobile landscape.
  • Proper selection of an EMM vendor that suits the current and future needs of your organization.
  • Proper IT and help desk training to ensure optimal use of EMM.
  • Increased end-user adoption and acceptance of new mobile policies.

Module 1: Develop a shortlist of potential EMM vendors

The Purpose

  • Determine the current state of mobility in your organization.
  • Use Info-Tech’s tools to develop a shortlist of EMM vendors that are suitable to the needs of your organization.

Key Benefits Achieved

  • A better understanding of end users’ attitudes towards mobility.
  • A snapshot of help desk’s current ability to solve mobile issues.
  • A summary of the current state of mobility in your organization.

Activities: Outputs:
1.1 Go over sections 1 to 3 of the storyboard
  • An overview of the key benefits of EMM
1.2 Complete the EMM End-User Satisfaction Survey Template
  • An understanding of end users’ mobility needs and a potential pilot group
1.3 Record results in the EMM Help Desk Metrics Reporting Tool
  • A view of help desk’s current ability to solve mobile issues
1.4 Complete the EMM Current State Summary Tool
  • A summary of the mobile situation in your organization
1.5 Review Info-Tech’s MDM Vendor Landscape
1.6 Complete the EMM Vendor Shortlist & Detailed Feature Analysis Tool
  • A customized shortlist of EMM vendors tailored to your organization’s needs
1.7 Complete the EMM TCO Calculator
  • A rough calculation of the cost of implementing EMM

Module 2: Prepare your organization for the introduction of EMM

The Purpose

  • Ensure that IT, help desk, and end users are adequately prepared and ready to take advantage of EMM once it is introduced into the organization.

Key Benefits Achieved

  • Better allocation of IT and help desk in order to more efficiently solve mobile issues.
  • Training practices to better prepare IT and help desk to use EMM.
  • The creation of a steering team to guide EMM’s implementation and care.
  • A strategy to train users and gain buy-in for EMM.
  • Consideration of suitable policies surrounding mobility and EMM.

Activities: Outputs:
2.1 Go over sections 4 and 5 of the storyboard
2.2 Complete the EMM Help Desk Role Chart
  • A plan for adapting IT and help desk to changes brought about by EMM
2.3 Use the EMM Steering Committee Chart to select a steering committee
  • A finalized steering committee to guide the development of EMM
2.4 Consider using Info-Tech’s mobile device policy and training templates
  • A finalized pilot group to test out EMM
  • A start in developing mobile policies that align with the organization and end users
  • An understanding of best practices on end user training, engagement and deployment of EMM

Module 3: Complete an EMM implementation plan

The Purpose

  • Develop and refine an EMM implementation plan to ensure buy-in is received from key stakeholders and the implementation process is successful from start to finish.

Key Benefits Achieved

  • An easy to reference planning document outlining all the requirements and considerations when implementing EMM in the organization.
  • Buy-in by executives and key stakeholders through the use of a well thought-out plan for EMM.

Activities: Outputs:
3.1 Go over sections 6 and 7 of the storyboard
3.2 Complete and refine the EMM Implementation Plan Template
  • A completed EMM implementation plan which includes a mini business case, feature requirements, vendor recommendations, policy revisions, training requirements, implementation timeline and responsibilities

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