Implement a Mobility Strategy with Enterprise Mobility Management

Mobile device management only scratches the surface. Dive into enterprise mobility management to go beyond devices and manage every aspect of mobility.

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Not having a plan for implementing EMM causes:

  • Siloed management of mobility within the organization, resulting in wasted resources.
  • Improper selection of a vendor for short and long-term sustainability.
  • Lack of adoption by end users, rendering EMM useless.
  • An inefficient help desk when dealing with mobile issues.

Having a well thought-out plan for implementing EMM results in:

  • A consolidated mobile management strategy that covers all aspects of your mobile landscape.
  • Proper selection of an EMM vendor that suits the current and future needs of your organization.
  • Proper IT and help desk training to ensure optimal use of EMM.
  • Increased end-user adoption and acceptance of new mobile policies.

Module 1: Develop a shortlist of potential EMM vendors

The Purpose

  • Determine the current state of mobility in your organization.
  • Use Info-Tech’s tools to develop a shortlist of EMM vendors that are suitable to the needs of your organization.

Key Benefits Achieved

  • A better understanding of end users’ attitudes towards mobility.
  • A snapshot of help desk’s current ability to solve mobile issues.
  • A summary of the current state of mobility in your organization.

Activities: Outputs:
1.1 Go over sections 1 to 3 of the storyboard
  • An overview of the key benefits of EMM
1.2 Complete the EMM End-User Satisfaction Survey Template
  • An understanding of end users’ mobility needs and a potential pilot group
1.3 Record results in the EMM Help Desk Metrics Reporting Tool
  • A view of help desk’s current ability to solve mobile issues
1.4 Complete the EMM Current State Summary Tool
  • A summary of the mobile situation in your organization
1.5 Review Info-Tech’s MDM Vendor Landscape
1.6 Complete the EMM Vendor Shortlist & Detailed Feature Analysis Tool
  • A customized shortlist of EMM vendors tailored to your organization’s needs
1.7 Complete the EMM TCO Calculator
  • A rough calculation of the cost of implementing EMM

Module 2: Prepare your organization for the introduction of EMM

The Purpose

  • Ensure that IT, help desk, and end users are adequately prepared and ready to take advantage of EMM once it is introduced into the organization.

Key Benefits Achieved

  • Better allocation of IT and help desk in order to more efficiently solve mobile issues.
  • Training practices to better prepare IT and help desk to use EMM.
  • The creation of a steering team to guide EMM’s implementation and care.
  • A strategy to train users and gain buy-in for EMM.
  • Consideration of suitable policies surrounding mobility and EMM.

Activities: Outputs:
2.1 Go over sections 4 and 5 of the storyboard
2.2 Complete the EMM Help Desk Role Chart
  • A plan for adapting IT and help desk to changes brought about by EMM
2.3 Use the EMM Steering Committee Chart to select a steering committee
  • A finalized steering committee to guide the development of EMM
2.4 Consider using Info-Tech’s mobile device policy and training templates
  • A finalized pilot group to test out EMM
  • A start in developing mobile policies that align with the organization and end users
  • An understanding of best practices on end user training, engagement and deployment of EMM

Module 3: Complete an EMM implementation plan

The Purpose

  • Develop and refine an EMM implementation plan to ensure buy-in is received from key stakeholders and the implementation process is successful from start to finish.

Key Benefits Achieved

  • An easy to reference planning document outlining all the requirements and considerations when implementing EMM in the organization.
  • Buy-in by executives and key stakeholders through the use of a well thought-out plan for EMM.

Activities: Outputs:
3.1 Go over sections 6 and 7 of the storyboard
3.2 Complete and refine the EMM Implementation Plan Template
  • A completed EMM implementation plan which includes a mini business case, feature requirements, vendor recommendations, policy revisions, training requirements, implementation timeline and responsibilities

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