Create a Consumer Technology Integration Plan in Five Steps

Enterprise technology has no place in the enterprise. Stop expelling consumer technology and start exploiting it.

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Ignoring consumer technology is not possible

  • Employees want to use consumer technology whether they are at home or at work. Refusing to allow consumer technology can result in lower end-user productivity and decreased employee satisfaction.
  • Neglecting to keep up with consumer technology could lead to security risks that you didn’t even know existed.
  • Innovation is being increasingly driven by consumer technology. Ignoring consumerization will mean missed opportunities to use consumer technology to spur innovation.

A formalized consumer technology integration plan results in:

  • Increased innovation through exploiting consumer technology.
  • A plan to continually keep on top of innovations in consumer technology and how to exploit them, ensuring you are never surprised by the technology walking through your enterprise door.
  • Increased employee satisfaction and productivity by giving employees the freedom to decide how they work best.

Module 1: Understand Consumerization to Start Adapting to It

The Purpose

  • Understand the trends behind consumerization, how it fits into the larger vision of innovation, and examples of companies that have succeeded and failed.

Key Benefits Achieved

  • A greater understanding of consumerization and how to adapt to it.

Activities: Outputs:
1.1 An overview of what consumerization is – and what it isn’t.
  • A case for integrating consumer technology into your company today.

Module 2: Assess Your Current and Ideal Consumerization State

The Purpose

  • Inventory your current consumer technology, who is using it, and how it is being used.
  • Outline your current consumer technology integration plan.
  • Set goals for your consumer technology integration strategy.
  • Outline your BYOD and innovation strategies to determine how your consumerization plan will align.
  • Break down your IT innovation spending and compare it to highly innovative organizations.

Key Benefits Achieved

  • A greater understanding of the technology being used in your organization, how it is being used, how it should be managed, and how it can be optimized.
  • A realization of your current strategy’s maturity level.
  • A greater understanding of how your consumer technology integration plan will fit into your BYOD strategy, as well as your innovation budget and strategy.

Activities: Outputs:
2.1 Current consumer technology inventory.
  • Consumer technology inventory list.
2.2 Current consumer technology integration plan outline.
  • List of consumer technology integration plan goals.
2.3 Goal setting.
  • BYOD and innovation strategy outlines.
2.4 BYOD and innovation strategy outlines.

Module 3: Evaluate and Exploit Cutting-Edge Consumer Technology

The Purpose

  • Outline the top current and future trends in consumer hardware, applications, networks, and management.
  • Identify potential use cases for consumer technology in your organization.

Key Benefits Achieved

  • Understanding of top trends in consumer hardware, applications, networks, and management.
  • An evaluation of consumer technologies with potential to add business value.

Activities: Outputs:
3.1 Consumer technology brainstorm exercise.
  • A list of potentially useful consumer technologies.
3.2 Consumer technology SWOT analysis
  • A SWOT analysis of the most relevant technologies.
3.3 Consumer tech monitor.
  • Tech monitor determining future action steps regarding each technology.
3.4 Cost/benefit analysis.

Module 4: Plan and Execute a Consumerization Plan

The Purpose

  • Institutionalize your consumerization strategy by treating consumerization like a portfolio.

Key Benefits Achieved

  • Formalized process around implementing consumer technologies.

Activities: Outputs:
4.1 Consumerization innovation calendar.
  • Annual consumerization innovation calendar.
4.2 Business case example.
  • Mini business case.
  • Consumerization advisory team.

Module 5: Manage and Measure Success

The Purpose

  • Ensure you are continually managing and measuring the success of your consumer technologies.

Key Benefits Achieved

  • Measure the success of consumer technology to ensure ongoing improvement of your consumer technology integration strategy.

Activities: Outputs:
5.1 Customize a consumerization communication plan.
  • Consumerization communication plan.
5.2 Create performance metrics.
  • List of performance metrics.

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