Build an IT Strategy for Local Government

Success for a local government depends on having IT initiatives clearly aligned to organizational goals, enabling IT excellence and driving technology innovation.

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IT departments that have not developed IT strategies in alignment with organizational goals and stakeholders experience:

  • Alignment issues due to IT efforts not tied into organization’s value creation.
  • Prioritization issues due to IT work effort being directed to non-value-added tasks.

Use Info-Tech's local government focused approach to:

  • Discern the organizational context and tie in with your IT strategy.
  • Clearly communicate to government executives how IT will support the government’s key objectives and initiatives,
  • Help make project decisions in a holistic manner that allows for the selection of the most-valuable initiatives to become part of the IT strategic roadmap.

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

Module 1: Pre-Workshop: Elicit Organizational Context

The Purpose

Conduct analysis and facilitate discussions to uncover what organizational needs mean for IT and how IT plans to support the organization.

Key Benefits Achieved

Build an understanding of organizational needs and feed that into the creation of your IT strategy plan.

Activities: Outputs:
1.1 Complete recommended diagnostic programs.
  • Diagnostics reports (CIO Business Vision, Management & Governance Diagnostic, Government Leadership-CIO Alignment)
1.2 Interview key department stakeholders, as needed, to identify organizational context: goals, initiatives, and mission and vision.
  • IT Strategy Workbook for Local Government – Organizational context and goals
1.3 (Optional) CIO to compile and prioritize IT success stories.
  • (Optional) IT Strategy Presentation Template for Local Government inputs

Module 2: Establish the Scope of Your IT Strategy

The Purpose

Define statements, principles, and goals to establish the scope of your IT strategy and assess IT’s past performance.

Key Benefits Achieved

Identify and document the scope of your IT strategy and the successes from IT’s past performance (organization value realized, key milestones, successful projects, etc.).

Activities: Outputs:
2.1 Review/validate the organizational context.
2.2 Construct your mission and vision statements.
2.3 Elicit your guiding principles and finalize IT strategy scope.
  • IT strategy scope (IT mission, vision, and guiding principles)

Module 3: Build Your Key Initiative Plan

The Purpose

Identify high-priority key initiatives to support the business, enable IT excellence, and drive technology innovation.

Key Benefits Achieved

Build your key initiative plan along with your goals cascade visual to clearly communicate business alignment back to your key initiatives.

Activities: Outputs:
3.1 Identify key IT initiatives that support the organization.
3.2 Identify key IT initiatives that enable operational excellence.
3.3 Identify key IT initiatives that drive technology innovation.
3.4 Consolidate and prioritize (where needed) your IT initiatives.
  • List of key IT initiatives

Module 4: Build Your Key Initiative Plan (Continued)

The Purpose

Identify high-priority key initiatives to support the business, enable IT excellence, and drive technology innovation.

Key Benefits Achieved

Build your key initiative plan along with your goals cascade visual to clearly communicate business alignment back to your key initiatives.

Activities: Outputs:
4.1 Determine IT goals.
4.2 Complete Organizational-IT goals cascade.
  • Goals cascade
4.3 Build your IT strategy roadmap.
  • Roadmap (Gantt chart)

Module 5: Define Your Operational Strategy

The Purpose

Evaluate the key components on an operational strategy that will help your team execute on your key strategic initiatives.

Key Benefits Achieved

Build a strong operational strategy to ensure IT can deliver what they promise and put in place the mechanisms to govern your journey.

Activities: Outputs:
5.1 Identify metrics and targets per IT goal.
  • IT metrics and targets
5.2 (Optional) Identify required skills and resource capacity.
  • IT resourcing changes
5.3 Discuss next steps and wrap-up.
  • Next steps and strategy refresh schedule

Module 6: Document Strategy

The Purpose

Complete your strategy by building a highly visual and compelling presentation that enables easy customization and executive-facing content.

Key Benefits Achieved

Simple, appealing, and inspirational communication of your strategy to all key stakeholders is a must to ensure IT’s success.

Activities: Outputs:
6.1 Complete in-progress deliverables.
  • IT strategy presentation
6.2 (Optional) Set up review time for workshop deliverable.
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