Build a Data-Driven Workforce Plan: A Critical CIO Exercise

Take the guesswork out of your IT workforce equation.


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Failing to take a data-driven approach to workforce planning can lead to:

  • Workforce plans that don’t deliver on strategic goals.
  • Workforce decisions that do not pan out in a competitive talent marketplace.
  • Workforce productivity estimates that vary widely from reality, leading to budget challenges.

The Info-Tech approach to workforce planning will help you:

  • Make data-driven workforce decisions.
  • Accurately predict future demand and supply.
  • Ensure you are optimally using your people resources.

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Module 1: Establish Scope

The Purpose

Establish scope and goals.

Key Benefits Achieved

Ensure project’s success can be tracked with metrics.

Activities: Outputs:
1.1 Determine scope and collect information sources
  • List of in-scope roles for workforce plan
  • List of documentation, data, and stakeholders
1.2 Estimate IT demand

Module 2: Define Demand and Supply

The Purpose

Accurately define IT demand and supply based on real-world data.

Key Benefits Achieved

Ensure your estimates are as accurate as possible to make your workforce plan realistic to your unique environment.

Activities: Outputs:
2.1 Estimate IT demand (continued)
  • Preliminary FTE gap analysis for in-scope roles
2.2 Refine IT supply gap and identify critical gaps

Module 3: Build Workforce Plan

The Purpose

Make decisions on how to fill critical FTE gaps.

Key Benefits Achieved

Using a data-driven approach helps you accurately estimate the cost and time required to fill key gaps.

Activities: Outputs:
3.1 Decide on a sourcing strategy for key gaps
  • Refined FTE gap analysis for in-scope roles
  • Priority gaps identified
3.2 Build your workforce plan

Module 4: Finalize Workforce Plan

The Purpose

Ensure your workforce plan takes into account all data available and prepare to communicate to stakeholders.

Key Benefits Achieved

Presenting your workforce plan to key decision makers relies on having a sound analysis presented in a clear and concise way.

Activities: Outputs:
4.1 Build your workforce plan (continued)
  • Sourcing decisions made to fill key gaps
  • Executive-ready workforce plan presentation
4.2 Create a communication strategy
  • Communication plan
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