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Wix.com

Wix

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Wix
8.2 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

2% Negative
7% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Efficient Service

Feature Ratings

Average 81

Graphics Editing

85

Design Optimization

84

Generative Design

82

Import and Export Capabilities

81

Content Library

80

Multi-Device Support

79

Collaboration Tools

78

Accessibility Checks

78

Multi-Need Content Support

77

Vendor Capability Ratings

Average 78

Ease of Customization

83

Ease of Implementation

81

Usability and Intuitiveness

80

Business Value Created

80

Breadth of Features

80

Quality of Features

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

77

Ease of Data Integration

77

Vendor Support

74

Availability and Quality of Training

72

Wix Reviews

Agha S.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Easy to use, customizable templates!

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

I like Wix because it's easy to use with its drag and drop design so I don’t need coding skills. It offers customizable templates, a wide app marketplace and an AI tool that can create a website for me. It's a flexible option for both personal and business sites.

What is your favorite aspect of this product?

My favorite aspect of Wix is its drag and drop design it makes building a website so easy even without any coding knowledge. I can customize everything just the way I want and create a professional looking site quickly.

What do you dislike most about this product?

What I dislike most about Wix is that it can feel a bit limiting if you want more advanced customization while it’s great for beginners making highly detailed changes or adding complex features can be tricky and may require upgrading to higher-tier plans.

What recommendations would you give to someone considering this product?

I would recommend Wix to anyone who wants to quickly create a website without coding. It’s perfect for beginners thanks to its easy drag-and-drop design and customizable templates but if you need more advanced features or customization consider exploring its higher-tier plans or checking if other platforms might be a better fit for your needs.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Endiong O.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Easy to Use, but Limited for more Customization

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

Extensive App Market – Provides add-ons for eCommerce, bookings, and marketing

What is your favorite aspect of this product?

My favorite aspect of Wix is its ease of use and design flexibility. The drag-and-drop editor allows anyone to create a professional-looking website without coding, while features like Wix ADI (Artificial Design Intelligence) help beginners get started quickly

What do you dislike most about this product?

Template Lock-In – Once you choose a template, you can’t switch without rebuilding the site

What recommendations would you give to someone considering this product?

Optimize for Performance & SEO

Pros

  • Enables Productivity
  • Reliable
  • Respectful
  • Client Friendly Policies

Cons

  • Inhibits Innovation
  • Commodity Features
  • Less Inspiring

Cheptiony M.

  • Role: Consultant
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Modern, clean and AI powered website builder

Likeliness to Recommend

7 /10

What differentiates Wix from other similar products?

Its easy to use and requires no coding experience

What is your favorite aspect of this product?

AI website writing feature

What do you dislike most about this product?

The cost is very high per year

What recommendations would you give to someone considering this product?

Start with the light package in order to evaluate if the product is fit for you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Vendor's Interest First
  • Charges for Enhancements

Most Popular Wix Comparisons

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