
What is WalkMe?
WalkMe’s Digital Adoption Platform (DAP) is a no-code software platform that enables organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
1
Since last award
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WalkMe?
Pros
- Respectful
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Contextual Guidance
Process Flows
Analytics and Reporting
Content Creation
Help Screens
Lightweight Automation
Content Management
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Ease of IT Administration
Ease of Data Integration
Ease of Customization
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WalkMe Reviews

Cody B.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use! Hard to set up...
Likeliness to Recommend
What differentiates WalkMe from other similar products?
How incredibly easy WalkMe really is to use in comparison to others out there.
What is your favorite aspect of this product?
Guided support is cake, and it does exactly what it says it does, Walk Me!
What do you dislike most about this product?
Sounds funny, but there are almost too many features for anyone to utilize truly. The set up was somewhat exhausting as well.
What recommendations would you give to someone considering this product?
Take your time in reviewing your tech stack and how implementation would look across your entire business platform.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Saves Time
Cons
- Less Efficient Service

Adnan A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
Excellent Features
Likeliness to Recommend
What differentiates WalkMe from other similar products?
its most efficient than others
What is your favorite aspect of this product?
easy to use
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Chris I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Easy to use and great for setting up user flows
Likeliness to Recommend
What differentiates WalkMe from other similar products?
The WalkMe platform is really good for releasing new features and giving your customers a step by step guide. It is simple to use the platform and generally integrates quite well
What is your favorite aspect of this product?
The reporting tool kit is really insightful and probably the most useful tool
What do you dislike most about this product?
It can be a bit cumbersome and it adds additional load onto your platform
What recommendations would you give to someone considering this product?
If you are looking for a quick integration with simple to use features this could be for you
Pros
- Reliable
- Caring
- Helps Innovate
- Performance Enhancing