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Sumo Logic Application Observability Logo
Sumo Logic Application Observability Logo
Sumo Logic

Sumo Logic Application Observability

Composite Score
7.0 /10
CX Score
7.1 /10
Category
Sumo Logic Application Observability
7.0 /10

What is Sumo Logic Application Observability?

Sumo Logic’s Application Observability solution provides coverage across all of your data - performance metrics, logs and events, and distributed transaction tracing - on a highly scalable, secure, cost-effective analytics platform.

Company Details


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Sumo Logic Application Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

89 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sumo Logic Application Observability?

0% Negative
22% Neutral
78% Positive

Pros

  • Enables Productivity
  • Includes Product Enhancements
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 82

Application Logging

91

Transaction Request Performance

89

Server Monitoring

87

Scalability

85

Synthetic Monitoring (RUM)

84

Real User Monitoring

79

Non-Commodity Operating Systems

78

Automated Diagnostics

76

Error Reporting

76

Domain-Agnostic AI/ML

76

Code Performance Monitoring

75

Vendor Capability Ratings

Average 74

Availability and Quality of Training

83

Ease of Implementation

81

Ease of Data Integration

80

Usability and Intuitiveness

79

Ease of IT Administration

79

Business Value Created

78

Breadth of Features

75

Product Strategy and Rate of Improvement

72

Quality of Features

69

Ease of Customization

61

Vendor Support

60

Sumo Logic Application Observability Reviews

Stephanie W.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great for log management and metrics monitoring

Likeliness to Recommend

8 /10

What differentiates Sumo Logic Application Observability from other similar products?

With Sumo Logic I have been able to manage our company logs, monitor metrics, create dashboards and alerts for monitoring, set service level goals, and track our development and test environments.

What is your favorite aspect of this product?

To quickly filter through massive records and extract the necessary data using a few simple queries. Several options to further filter based on namespace, cluster name, etc. They will be available once we obtain the data. Sumologic was used for monitoring purposes.

What do you dislike most about this product?

We create shareable search URLs every time we acquire data from a Sumologic query and we would like to share it with other team members. As a general rule, you don't load the shared URL when someone else has submitted it.

What recommendations would you give to someone considering this product?

Sumo Logic receives a large number of metrics from our code and we set up alerts to notify us if it meets certain requirements. What we really love about pagerduty is how it integrates with sumologic.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Security Protects

Prerna G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Good product for application logging analysis

Likeliness to Recommend

7 /10

What differentiates Sumo Logic Application Observability from other similar products?

its log analysis solution is quite good and especially live tail of the logs is very useful when you are troubleshooting the production incident

What is your favorite aspect of this product?

live tailing of the logs, its near real time and saves a lot of time and this feature is missing in some other open source and proprietary softwares

What do you dislike most about this product?

Apart from logging, i didn't see many innovations or distinguish features which makes it less competitive and now there are many competitive products have come up which leverages the AI/ML to bring more efficiency

What recommendations would you give to someone considering this product?

compare the features set and choose based on what you really need for your use case

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Effective Service

Ankit N.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy integration with existing flows

Likeliness to Recommend

8 /10

What differentiates Sumo Logic Application Observability from other similar products?

I think it is very easy to integrate with existing systems which is it's differentiating factor.

What is your favorite aspect of this product?

Ease of use and automated flows.

What do you dislike most about this product?

AI is being advertised as being part of the product but I didn't find any value add through AI in my project.

What recommendations would you give to someone considering this product?

It is recommended to first try it out on your current project and see the value add before making the purchase.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
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