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Sumo Logic Application Observability Logo
Sumo Logic Application Observability Logo
Sumo Logic

Sumo Logic Application Observability

Composite Score
7.0 /10
CX Score
7.1 /10
Category
Sumo Logic Application Observability
7.0 /10

What is Sumo Logic Application Observability?

Sumo Logic’s Application Observability solution provides coverage across all of your data - performance metrics, logs and events, and distributed transaction tracing - on a highly scalable, secure, cost-effective analytics platform.

Company Details


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Sumo Logic Application Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

89 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sumo Logic Application Observability?

0% Negative
22% Neutral
78% Positive

Pros

  • Enables Productivity
  • Includes Product Enhancements
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 82

Application Logging

91

Transaction Request Performance

89

Server Monitoring

87

Scalability

85

Synthetic Monitoring (RUM)

84

Real User Monitoring

79

Non-Commodity Operating Systems

78

Automated Diagnostics

76

Error Reporting

76

Domain-Agnostic AI/ML

76

Code Performance Monitoring

75

Vendor Capability Ratings

Average 74

Availability and Quality of Training

83

Ease of Implementation

81

Ease of Data Integration

80

Usability and Intuitiveness

79

Ease of IT Administration

79

Business Value Created

78

Breadth of Features

75

Product Strategy and Rate of Improvement

72

Quality of Features

69

Ease of Customization

61

Vendor Support

60

Sumo Logic Application Observability Reviews

Jake W.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Your Log Data’s Best Friend

Likeliness to Recommend

9 /10

What differentiates Sumo Logic Application Observability from other similar products?

I’ve got to say, the way Sumo Logic integrates both log analysis and performance metrics

What is your favorite aspect of this product?

I mean, as a data engineer, you know the chaos that ensues when something goes down and everyone’s scrambling to figure out what happened. With Sumo Logic, I don’t have to manually comb through the data because it practically waves a flag when something's off.

What do you dislike most about this product?

You find yourself clicking around a bit too much just to get the widgets and data points to line up the way you need them

What recommendations would you give to someone considering this product?

Get familiar with setting up custom alerts because that's where you can really leverage its strengths.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Client Friendly Policies

Deepti S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Clear View Into Application Performance

Likeliness to Recommend

8 /10

What differentiates Sumo Logic Application Observability from other similar products?

The biggest strength is how it brings logs, metrics, and traces together in one place. This removes the need to keep moving between different tools and helps teams get to the root of an issue faster. That combined view makes troubleshooting more reliable.

What is your favorite aspect of this product?

The tool really helps in keeping an eye on how applications behave and it makes problems easier to spot before they get out of hand. The dashboards are clear and easy to follow, which makes day-to-day monitoring smoother. It gives a sense of control over performance.

What do you dislike most about this product?

When the data volume grows, the system can feel a bit slow at times. Getting everything set up in the beginning also takes more effort than expected, and it can be a little overwhelming for new team members. This slows down the first few weeks of use.

What recommendations would you give to someone considering this product?

Making the onboarding smoother and the setup process simpler would make a huge difference. Once it is properly in place, it proves to be a solid choice for monitoring applications. More step-by-step guidance for beginners would be a welcome addition.

Pros

  • Enables Productivity
  • Fair
  • Client's Interest First
  • Includes Product Enhancements

Cons

  • Less Performance Enhancing
  • Less Effective Service
  • Less Caring

Anusha K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Tracing , Logs analyzing, Performance Monitoring!!

Likeliness to Recommend

8 /10

What differentiates Sumo Logic Application Observability from other similar products?

It alerts or provides notification instantly for any threats or performance issues instantly

What is your favorite aspect of this product?

Dashboards display, As it uses Machine learning it automatically detects the issues in less span of time

What do you dislike most about this product?

For querying the data in large data systems it is taking some time.

What recommendations would you give to someone considering this product?

Any Organization looking for application optimization can be selected this product for Bugs monitoring , Logs and system performance checking.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Respectful
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