What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
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Salesforce Agentforce Sales Reviews
Mauricio L.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Salesforce Sales Cloud is a fantastic program.
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Salesforce Sales Cloud is a fantastic program that offers us a large number of options that we can apply to commercial events on the web. In our particular case, Salesforce Sales Cloud is our favorite tool for execution in this area of the company and our favorite To have an accurate interaction and communication with all our clients at the time of making and finalizing a sale, this program is really incredible since each time we are surprised with the breadth of its functions and how we can put it to the test for the confidence of our customers. customers and make all the processes that lead us to seal a contract, sale or relationship.
What is your favorite aspect of this product?
This program is in a constant analysis of my market and the movement we make to take each of the sales of our work by the hand, this helps us to have a better idea and workflow, as well as correct our mistakes to be much faster to respond to each of the demands and needs that our market gives us, having Salesforce Sales Cloud at hand is a great advantage, since the intelligence of this program works as an engine that drives us to accept the sales for the company, this program makes life and work much easier since we have it installed and has been one of the main reasons for the increase in customers entering our cloud accounts.
What do you dislike most about this product?
The biggest negative aspect of this program is how difficult it is to manage each of the functions of this program with perfect control, the truth can be very difficult to achieve this, since the level of complexity of the program is quite high and the interface does not help much to understand the correct action of certain abilities that the program has and we do not know how to implement them in our work, this is a nuisance since I want to get the most out of this program, even more the price of the program.
What recommendations would you give to someone considering this product?
Salesforce Sales Cloud is a program that becomes a necessity to deal with all your clients and carry out the best administration required by the multiple commercial and economic projects that my company experiences on the web. He recommended it because in all the years that I have been using it, it has It has been a huge support to make multiple sales.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Saadat C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2023
Fantastic product
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Best CRM tool compared to many in the market
What is your favorite aspect of this product?
UX and ability to create seamless reports and dashboards without much experience
What do you dislike most about this product?
the classic version can be clunky
What recommendations would you give to someone considering this product?
Definitely a recommend but can run expensive
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
B G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Great product, getting better with time
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Its a great tool and has so many things to offer. It does not always have the flexibility we need but its still better than most anything else in other ways
What is your favorite aspect of this product?
The ability to manipulate so much data and use it in so many ways.
What do you dislike most about this product?
It doesn't customize enough for me, there are great tools included and they have thought of a lot, but it needs a bit more flexibility
What recommendations would you give to someone considering this product?
Get your staffed trained prior, they have great training available
Pros
- Security Protects
- Helps Innovate
- Reliable
- Enables Productivity
Cons
- Slower Product Innovation
- Less Efficient Service
- Less Effective Service
