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RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

8.6 /10
Category
RingCentral MVP
8.6 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

87 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Mobility

84

Audio Transcription

83

Communications

82

Web & Desktop Conferencing

82

Secure Access

82

Call Management

81

Centralized Management Portal

81

Continuous UCC

80

Speech Access and Personal Assistant

79

Analytics Reporting

79

Third-Party Integration

78

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Breadth of Features

85

Usability and Intuitiveness

82

Ease of IT Administration

82

Quality of Features

82

Business Value Created

81

Ease of Customization

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Vendor Support

76

RingCentral MVP Reviews

Dani B.

  • Role: Human Resources
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

The new phone system is RingCentral

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

It appears like Ring Central is just as simple to set up as our old VOIP software, if not simpler, and it requires minimal time to train new users.

What is your favorite aspect of this product?

Finding an extension, either by its name or its number, is easy. The ability to send a coworker a text message while on the phone is a fantastic bonus. When you can't get to your desk computer, the Ring Central mobile app allows you to take and make business calls on the go without ever revealing your personal number.

What do you dislike most about this product?

The sole drawback is that the date and time of a video meeting scheduled in Ring Central will change when transferred to Outlook, necessitating reentry of the right information.

What recommendations would you give to someone considering this product?

To avoid having to utilize the receptionist's headset and app interface, Ring Central also offers a guest app that may be used by anyone who is participating in receptionist coverage. Using the app frees you from your workstation, making it simpler for clerical workers and runners to get things done.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Saves Time

Amanda A.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic tool for our business communication need

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

RingCentral is offering personal call-making and sending/receiving of e-faxes capabilities all-in-one system. Frankly speaking, its chat component was nice and I had no problems using this console. The best ever option to use mobile functions when at home with the internet is RingCentral.

What is your favorite aspect of this product?

RingCentral MVP is a fantastic VoIP framework that offers everything we desire with only a simple touch and is incredibly simple to use. All of its elements are easily accessible through its unified center console. I as a user of this platform frequently receive more from the software than I anticipated. The reporting component is superb; we may set reports to be delivered automatically rather than by hand.

What do you dislike most about this product?

Sometimes, its pop-up may not appear, but calls are still coming, requiring me to restart my system in order for them to disconnect the coming call or for me to be able to respond to the call. When the system has problems, there may be moments when the internet connectivity has limited capability.

What recommendations would you give to someone considering this product?

RingCentral MVP is a wise choice to put in place. Setting up a phone system with RingCentral MVP is fairly simple and flawless. The creation of a business communication line for a startup company only takes a few moments. It offers all the capabilities that a contemporary VoIP system must have, and it is extensively adopted across a variety of platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Joanne B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

A special system for calls and call tracking.

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

RingCentral MVP allows us to maintain communications with clients and colleagues without problems, the security it provides is excellent, we minimize times, reduce costs and enhance immediate response between colleagues, it is a unique software and better than the others.

What is your favorite aspect of this product?

I like it because it is very functional, it saves us time by communicating quickly, we can receive national and international calls, the fluidity of communication with our clients and colleagues has improved remarkably, the user interface is simple and error-free.

What do you dislike most about this product?

No problems, the results have always been stable since we bought it, we have noticed good results and positive characteristics.

What recommendations would you give to someone considering this product?

It's perfect for any business that wants fast and seamless communications with co-workers and colleagues, it's affordable and easy to use, I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular RingCentral MVP Comparisons

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