What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
88 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audio Conferencing Call in Bridge
Audio Conferencing VoIP
Facilitator Functions
Keyboard Mouse Control
Audio Controls
Virtual Whiteboard
Screen Share
Instant Messaging
Video Conferencing
File Transfer
Application Share
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Vendor Support
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RingCentral MVP Reviews
Sagar J.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
GREAT TOOL for remote teams
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
I think its breadth of features and the ability to integrate seamlessly with CRMS like Salesforce makes them a WINNER
What is your favorite aspect of this product?
Integration for me is the single most important thing as a sales rep, this stands out
What do you dislike most about this product?
The fact that it lags sporadically is a touch bit frustrating
What recommendations would you give to someone considering this product?
Definitely worth considering if you are looking to implement an end-to-end communications platform both for internal and external stakeholders
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Mawumenyo Atsu N.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2024
RingCentral - Comprehensive communication solution
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
It offers a communication solution that seamlessly integrates phone, video, messaging, and contact center functionalities. With Its mobility feature, it can allow your phone number to travel with you which enhances privacy and professionalism. Additionally, its flexibility in managing work-life balance sets it apart.
What is your favorite aspect of this product?
The simplicity of setup and wide-ranging flexibility for call flow setup are standout features. Also, the ability to use the main company number for calls and faxing simplifies communication for clients and enhances efficiency.
What do you dislike most about this product?
The difficulty in accessing customer service in different languages such as French is a major drawback. Improved accessibility to multilingual support could enhance user experience, especially for international users.
What recommendations would you give to someone considering this product?
You should consider RingCentral if you want a scalable and robust communication platform that has streamlined communication features and wide-ranging flexibility.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
TyRell V.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2023
4.9/5 Fantastic Product!
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
There are numerous integration available to use with RingCentral MVP, easy to use remote, hybrid or if you are in office.
What is your favorite aspect of this product?
Easy to use on multiple devices and the cloud integrates. Most programs are still behind on cloud and integrating your data. Makes it easy to save and then if I need to work elsewhere can start back where I left.
What do you dislike most about this product?
Not much that I dislike about this product. I just wish customer support would be faster and we would not have to spend for an upgrade to use internet faxing.
What recommendations would you give to someone considering this product?
Cheap product, but amazing quality. I would consider this product before spending for a expensive one.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Continually Improving Product