What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Marketing Management
Sales Management
Quote Contract and Proposal
Lead Management
Telephony and Call Center Management
Account and Contact Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Bricco B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
The Exception CRM option
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
The information concerning people is a project the tool handles
What is your favorite aspect of this product?
The inclusion of sales analytics is well intentioned by the app
What recommendations would you give to someone considering this product?
The exceptional app that increases CRM for businesses
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Inspires Innovation
Samson M.
- Role: Vendor Management
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2024
Fantastic product
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
PeopleSoft offers a broad range of applications covering various business functions such as human capital management (HCM), financial management, supply chain management (SCM), and customer relationship management (CRM)
What is your favorite aspect of this product?
solution for banking and capital markets, to manage customers relationships across all channels and customer touchpoints.
What do you dislike most about this product?
None - i haven't notice any such all good
What recommendations would you give to someone considering this product?
Best tool try the demo
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Adeetya U.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2024
CRM which enhances the total experience
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
The differention which makes the Oracle PeopleSoft CRM better in some cases with the similar products are- 1. Self service capability 2. Improves daily tasks efficiency 3. Better decision making 4. Enhanced customer experience
What is your favorite aspect of this product?
The favourite aspect of this product is that it really helps in sales & marketing automation which is really need of the hour.
What do you dislike most about this product?
The things I dislike about the product are it is too complex and needs long hours of training and sometimes re-training too.
What recommendations would you give to someone considering this product?
The recommendation I like to give the person who wants to buy this product would be firstly look for the pre-requiste that you want & require, it is most important factor, secondly also look for the the cost involved, every customisation add more cost for the annual or monthly subscription
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing