What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Vishal G.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2026
Essential for teamwork
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It handles team messaging, video meetings, and company phone lines in a single app instead of using multiple tools.
What is your favorite aspect of this product?
Keeping project discussions, files, and updates grouped into specific channels makes it much easier to keep everyone on the same page.
What do you dislike most about this product?
The search bar often returns messy results, making it frustrating to track down an old file or chat thread.
What recommendations would you give to someone considering this product?
Teams can be heavy on system resources, so close unneeded apps during video calls to keep things running smoothly.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Helps Innovate
Ashish B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2026
Strong Integration with Microsoft teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The platform streamlined collaboration by bringing meetings, messaging, document management, and task discussions into a single environment.
What is your favorite aspect of this product?
Working directly with Word, Excel, PowerPoint, and OneDrive inside Teams saves time and keeps workflows organized without constantly switching applications.
What do you dislike most about this product?
Notifications can become overwhelming during busy workdays if they aren't customized properly.
What recommendations would you give to someone considering this product?
An excellent solution for businesses looking to improve productivity while maintaining secure and organized communication.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Efficient Service
Siddhant D.
- Role: Finance
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2026
The software is good
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has everything ppt, word, excel, one drive, teams, Outlook etc
What is your favorite aspect of this product?
Access to everything easily as I was previously using Microsoft tools
What do you dislike most about this product?
It's dated it requires many more updates and it should be more usse friendly
What recommendations would you give to someone considering this product?
To use it as a daily product no worries it performs really well
Pros
- Trustworthy
- Fair
- Helps Innovate
- Continually Improving Product
