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Microsoft Dynamics 365 Sales Enterprise Logo Award Winner Product Badge
Microsoft Dynamics 365 Sales Enterprise Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.6 /10
Category
Microsoft Dynamics 365 Sales Enterprise
8.6 /10

What is Microsoft Dynamics 365 Sales Enterprise?

Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights.

Company Details


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Awards & Recognition

Microsoft Dynamics 365 Sales Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Microsoft Dynamics 365 Sales Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 Sales Enterprise.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Sales Enterprise?

2% Negative
3% Neutral
95% Positive

Pros

  • Respectful
  • Helps Innovate
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 81

Collaboration

83

Analytics and Reporting

83

Lead Management

82

Account and Contact Management

82

Sales Management

82

Customer Service Management

81

Activity and Workflow Management

80

Marketing Management

80

Telephony and Call Center Management

79

Quote Contract and Proposal

78

Mobile

75

Vendor Capability Ratings

Average 80

Ease of Implementation

81

Business Value Created

81

Quality of Features

81

Ease of IT Administration

80

Breadth of Features

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Availability and Quality of Training

78

Vendor Support

77

Microsoft Dynamics 365 Sales Enterprise Reviews

Joel W.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Multiply your Sales with Microsoft Dynamics.

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?

Microsoft Dynamics is a multitasking application, one with so much capabilities such as supported sales, and the customer Relations management, information sharing, among others. Sure, using Microsoft Dynamics is quite a hustle, but I like the help and the training from the support team. And again, Microsoft Dynamics brings clients closer to the company.

What is your favorite aspect of this product?

Managing the customers relations is one of the perfect thing I see with Microsoft Dynamics. Furthermore, the ability to provide a clear way to increase sales, where there is automations and even advertising. Again, Microsoft Dynamics has a friendly interface which allows users to learn how to navigate it.

What do you dislike most about this product?

My problem with Microsoft Dynamics is on price. In fact, oy a few companies or individuals who can comfortably afford to install this application, and my concern is the developer to lower down the costs. On training, something is being done, and we appreciate.

What recommendations would you give to someone considering this product?

Have your sales doubled or even multiplied. Not because of anything else, but Microsoft Dynamics. The application is so diverse, that it helps the company to see things in a wonder perspective.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Good for project management post-sale

Likeliness to Recommend

7 /10

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Acts with Integrity
  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Not even close to other options in the market.

Likeliness to Recommend

5 /10

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Commodity Features
  • Under Delivered
  • Less Performance Enhancing

Most Popular Microsoft Dynamics 365 Sales Enterprise Comparisons

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