What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Dynamics 365 Sales Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Dynamics 365 Sales Enterprise.
86 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Helps Innovate
- Acts with Integrity
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Analytics and Reporting
Lead Management
Account and Contact Management
Sales Management
Customer Service Management
Activity and Workflow Management
Marketing Management
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Microsoft Dynamics 365 Sales Enterprise Reviews
John F.
- Role: Operations
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Oct 2020
Excellent in customer relationship management
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Its a great platform just like other products from Microsoft family and comes with a simple user-interface making it easy to use.
What is your favorite aspect of this product?
It has helped improve our relationship with our clients and enables us grow our revenue and portfolio at all times. Helps in decision making and this ensures that we improve and model our customer support services for the best. Customer support is available and willing to help at all times.
What do you dislike most about this product?
Some of our less tech-savvy users had a steep learning curve in understanding how to use the platform reliably.
What recommendations would you give to someone considering this product?
Its excellent in managing your relationship with your clients and it will enable your company understand them better and improve the way you work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2020
Perfect CRM tool for your sales force
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service
Alberto M.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2020
Make sales to potential customers without problems
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Currently there are many platforms available in the market which consecutively help to control all types of environment with potential clients, however, the reason why I chose Microsoft Dynamics 365 is the fact that it offers me a much more open environment for In the sales sector, currently, in Dynamics 365 you can do all kinds of sales reports, you can manage and verify the sales that have occurred during the week and at the same time you can have an excellent CRM with all your customers. For me, CRM is very important, because the satisfaction of each potential customer is paramount, which is why I would not change Dynamics 365 for some other platform.
What is your favorite aspect of this product?
One of the things that I liked the most about Dynamics 365 is its great free trial, it is a free trial that despite the fact that at the beginning of the use of the platform, it seems that it was a simple free trial, it is not, it is a very complete which allows the user to enjoy privileged access to the platform, which can manage, modify and create new sales without having to pay absolutely anything. I love this free trial, it is quite comprehensive and helps new users to learn more about the entire platform.
What do you dislike most about this product?
A pretty strong criticism about Dynamics 365 is when it comes to generating reports automatically. This platform has two sections of reports, therefore, reports can be generated automatically but reports can also be created manually, however, the operation of the creation of reports and nautomatic is not really good, because in the In the vast majority of cases, the results are not totally accurate and this causes a bad analysis for each report.
What recommendations would you give to someone considering this product?
Dynamics 365 is a platform that keeps the areas of the sales sector synchronized and achieves that sales can be manipulated at the same time that attention to potential customers is managed. Despite the errors it has to generate reports automatically, I consider that this is not a big problem, because you can still make reports manually and get good results. Dynamics 365 manages all types of sales very well, I hope to continue enjoying this great way of making sales.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
