What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sarolta K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2021
Teams is an ultimate collaboration platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is an ultimate collaboration platform. it merges a lot of functions. Like chat, calendar, video conference.
What is your favorite aspect of this product?
The chat is very fast and useful. Emojis help solve the stress of business.
What do you dislike most about this product?
Video conferences sometimes total freeze old computers.
What recommendations would you give to someone considering this product?
For cooperation this is one of the best program. I merges a lot of functions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Phoebe M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Convenient workspace for team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
More to a team collaboration workspace, Microsoft Teams offers an unified communication platform that helps keep an efficient flow of information between team members.
What is your favorite aspect of this product?
Microsoft Teams has very effective communication features like video calling, audio calling, instant messaging, screen sharing and online meetings that makes communication between team members efficient and allow free flow of information. The quality of video and audio is superb and does not lag. There are advanced data protection and encryption features that ensures total data and information protection against unauthorized personnel. It helps the team to come together and work together on various projects to ensure timely completion of projects without delays.
What do you dislike most about this product?
During online meetings, the video and audio always lag when the internet connection buffers and this affects the meetings.
What recommendations would you give to someone considering this product?
I have been using this product for a while and i can confidently recommend it to anyone looking for an advanced team collaboration tool that offers a unified communication platform. It has proved to be the best product for the work.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
David G.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
A productive video conferencing tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's simple to share and collaborate with my teams on documents. Microsoft Teams keep me more organized on my work.
What is your favorite aspect of this product?
It's simple for teams to collaborate when working with Microsoft Teams. Enhance instant messaging. It's simple to make video and voice calls with this tool. Enables ease of screen sharing. It's very important with managing team tasks.
What do you dislike most about this product?
Microsoft Teams have robust features that consumes alot of bandwidth internet usage.
What recommendations would you give to someone considering this product?
Microsoft Teams bring team collaboration, tasks management, instant messaging and video conferencing under one roof hence any organization should give to a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing