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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Pedro M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

The best videoconferencing tool for communication

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams provides the level of quality and feature set that distinguishes it as the best video conferencing tool and makes it more effective than similar products, because instead of combining video and audio conferencing with separate tools for chat and team collaboration, you get everything in one digital workspace, with Teams which provides excellent performance and a wide range of features for both conferencing and collaboration, while catering to businesses of all sizes.

What is your favorite aspect of this product?

The video and audio quality, as well as other features like screen sharing, whiteboarding, hand raising, the ability to pin participants to the main view, use dark mode to reduce eyestrain, dial in for audio conferencing when you don't have access to wifi, and noise cancellation settings that cancel background noise when working from other spaces, are the best things about Microsoft Teams as a video conferencing solution. Because discussions in meetings disappear after the call in other tools, Teams provides the ability to review chats during and after talks. The application runs on all operating systems and device types equally well.

What do you dislike most about this product?

One aspect to improve is that the application is heavy on the CPU, especially on macOS, but also on Windows and sometimes uses a considerable amount of computer resources. I also think that the file management should be more organizational structure can be confusing and it is not always easy to find files and finally should be allowed to edit or delete messages already sent.

What recommendations would you give to someone considering this product?

Microsoft Teams is a solid choice, especially if you already use Microsoft products; it is the most formal and reliable communication agent a company can use; its ability to integrate with other Microsoft tools is a unique feature; it offers a task management concept, which saves time and resources; in addition, there are effective communications through chats and audis; and it offers a task management concept, which saves time and resources. At present point, I feel there is no better collaborative workplace for major enterprises, and Microsoft can be counted on to keep improving.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rahul A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Bit overprices but full of features

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

MS Teams provides ease of sharing files across all devices and these files can be edited and shared instantly making data sharing smooth.

What is your favorite aspect of this product?

Collaboration with the team and brainstorming on whiteboard. Seamless integration with other MS products.

What do you dislike most about this product?

slow software on desktop

What recommendations would you give to someone considering this product?

If you use other MS products, MS Teams will suffice all your organisational needs

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Emiliyan R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Great file share product

Likeliness to Recommend

3 /10

What differentiates Microsoft Teams from other similar products?

Combines sharepoint and skype

What is your favorite aspect of this product?

File sharing

What do you dislike most about this product?

Chat notifications can't be disabled

What recommendations would you give to someone considering this product?

Just get it

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Wastes Time
  • Security Frustrates
  • Less Efficient Service

Most Popular Microsoft Teams Comparisons

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