What is HubSpot Marketing Hub (Social)?
HubSpot Marketing Hub (Social) is an all-in-one Inbound marketing software with everything you need to launch effective marketing campaigns that make people interested in your business and happy to be your customer. With AI-powered marketing software that helps you generate leads and automate marketing, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Reliable
- Respectful
- Trustworthy
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Dashboards and Visualization
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Asset Management
Social Response Management
Trend Analysis
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Availability and Quality of Training
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Ashok S.
- Role: Sales Marketing
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2024
"A must ppt product"
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
HubSpot is a pioneer in inbound marketing, which emphasizes attracting customers through valuable content rather than traditional advertising. The platform includes tools specifically designed to support inbound strategies, such as content management, SEO, and social media marketing.
What is your favorite aspect of this product?
HubSpot’s CMS is favored for its ease of use and the ability to create and manage content without needing extensive technical skills. It supports both marketers and developers in delivering optimized content.
What do you dislike most about this product?
Nothing. All is good.
What recommendations would you give to someone considering this product?
Highly recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Himanshu P.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2024
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
This gives us more than the other tools
What is your favorite aspect of this product?
the integration with HubSpot's other hubs enhances the CMS is capablity
What do you dislike most about this product?
This is a costly
What recommendations would you give to someone considering this product?
If you have a budget then go with this product
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Respectful
Pushpa V.
- Role: Sales Marketing
- Industry: Shipping
- Involvement: End User of Application
Submitted Apr 2026
Hubspot is all in one marketing solution
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
So basically it has unique campaign templates. The refresh rate of it showing the features of click rate / open rates of the campaign runs are really insightful.
What is your favorite aspect of this product?
The report analysis features are really my favorite. You can customize your tabular formats with your requirements is a plus features and also its really user friendly.
What do you dislike most about this product?
Nothing to dislike about the product. I would give a 10/10 for the features it provides to me. It's a complete package of tracking, reminding, reporting, managing and running the social media marketing hub
What recommendations would you give to someone considering this product?
About the AI integration of the product as well as I mentioned before about its being a complete package for social media marketing
Pros
- Saves Time
- Over Delivered
- Friendly Negotiation
- Helps Innovate
