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Automate Logo Award Winner Product Badge
Automate Logo Award Winner Product Badge
Fortra

Automate

Composite Score
8.3 /10
CX Score
8.3 /10
Category
Automate
8.3 /10

What is Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Automate won the following awards in the Robotic Process Automation - Enterprise category

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Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automate?

4% Negative
9% Neutral
87% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 81

Automation Orchestration

88

Process Discovery

87

Code-Free Programming

85

Unsupervised Launch

85

Role-Based Access

84

Central Deployment

83

Distributed Work

83

Concurrent Work

81

Cloud Hosting

81

User Libraries

81

Real-Time Debugging

79

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Business Value Created

84

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

82

Breadth of Features

82

Quality of Features

81

Vendor Support

81

Ease of Data Integration

81

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

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Automate Reviews

Steve H.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

One of the easiest to use RPA products available

Likeliness to Recommend

10 /10

What differentiates Automate from other similar products?

Automate is easy to use and intuitive.

What is your favorite aspect of this product?

Automate's ease of use means that you can start seeing the value of your investment immediately. Basic operations do not require a lot of training yet it is capable of more advanced operations as well.

What do you dislike most about this product?

I would like to see a web job status page for the desktop version of Automate. Also, FTP over SSH needs to be fixed.

What recommendations would you give to someone considering this product?

Download the evaluation and give the product a try. If you're not into writing code, then Automate may be the product for you.

Pros

  • Enables Productivity
  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Process Automation at an great pricepoint!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Anthony M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, great product, great support.

Likeliness to Recommend

8 /10

What differentiates Automate from other similar products?

Simple to use with great product support

What is your favorite aspect of this product?

The reliability

What do you dislike most about this product?

Lack of real world release testing.

What recommendations would you give to someone considering this product?

No better product out there at this price point

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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