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FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.2 /10
CX Score
9.3 /10
Category
FigJam
9.2 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Continually Improving Product
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 88

Collaboration

92

Role-Based Access

89

Infinite Canvas

89

Sticky Notes

88

Annotation

87

Multimedia Content

87

Screen Sharing

86

Record, Save, and Export Canvases

85

Surveys and Polling

84

Integration with Meeting Solutions

83

Vendor Capability Ratings

Average 86

Usability and Intuitiveness

88

Product Strategy and Rate of Improvement

87

Ease of Implementation

87

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Vendor Support

82

FigJam Reviews

Alenandro S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

For user interface design.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

FigJam is unique in that it enables real-time and distant collaboration by allowing many users to work concurrently on the same file. Any changes made by one user instantly affect the other users as well.

What is your favorite aspect of this product?

Like FigJam can annotate, comment, and start conversations about work-in-progress diagrams and prototypes using sticky notes and comments.

What do you dislike most about this product?

Since FigJam is a cloud-based tool, it needs a steady internet connection to function.

What recommendations would you give to someone considering this product?

I advise With FigJam, you can quickly and easily build high-quality diagrams and prototypes using a range of pre-designed templates and reusable elements like shapes and icons.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shreya G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great product for research and ideation

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Friendly interface that allows easy utilisation if it's features

What is your favorite aspect of this product?

Templates for detailed mapping

What do you dislike most about this product?

It takes a lot of time to load

What recommendations would you give to someone considering this product?

Utilitise all templates and features to get the best out of the platform

Pros

  • Generous Negotitation
  • Over Delivered
  • Transparent
  • Reliable

Cons

  • Inhibits Innovation
  • Less Effective Service
  • Charges for Enhancements

Gael S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

For the creation and exchange of concepts

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Teams can rapidly and efficiently communicate ideas visually with FigJam's competitive range of drawing and annotation tools, which include pencils, shapes, stickers, and text. Multiple users can collaborate in real time in a shared workspace thanks to FigJam efficient design.

What is your favorite aspect of this product?

I enjoy FigJam because it allows me to contribute comments and participate in real-time discussions within the document to help with group decision making. I can make use of reusable components and templates, including mind maps, flowcharts, and wireframes, to speed up the design and collaboration process.

What do you dislike most about this product?

It would be preferable to make FigJam's accessibility features—support for screen readers and keyboard-only navigation and collaboration—more suitable for people with visual or motor impairments.

What recommendations would you give to someone considering this product?

I suggest using FigJam to allow several users to collaborate on the same page at the same time. This allows geographically dispersed teams to work remotely and communicate instantly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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