What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Saves Time
- Reliable
- Security Protects
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Knowledgebase
Multi-channel
Natural Language Processing
Scheduled Availability
Application Programming Interface
Workflow Processing
Learning and Adaptability
Personalized Service
Voice or Text Input
Wayfinding
Leads Generation
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
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Dialogflow Reviews
Agustín N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
It's an Industry Standard.
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
You can find support for Dialogflow in every possible way. The official documentation is great and you can find online videos for every use case of Dialogflow.
What is your favorite aspect of this product?
Easy integration, well tested platform and well documented API.
What do you dislike most about this product?
Nothing really.
What recommendations would you give to someone considering this product?
Start implementing with the free tier. Understand the product first and the go beyond the limits.
Pros
- Enables Productivity
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Saksham t.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2021
fantastic feature
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
its easy to use and deploy
What is your favorite aspect of this product?
the best part is the template section
What do you dislike most about this product?
what i dislikle is they might need some code
What recommendations would you give to someone considering this product?
need some chatbot or intrigration
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Slower Product Innovation
Joshua K.
- Role: Human Resources
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2021
Dialogflow Review
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Dialogflow is AI powered and unlike many competitors, it offers both text and voice interactions making it one of the best.
What is your favorite aspect of this product?
I like that the software is modern thanks to the AI features Using Dialogflow is easy and the interface is amazing The software comes at a cost friendly price
What do you dislike most about this product?
No issues with Dialogflow for the time I have used it. It offers some of the best feature
What recommendations would you give to someone considering this product?
Dialogflow is one product that will not disappoint your business. It is affordable and make a good virtual assistant tool.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service