What is commercetools?
Develop a highly-functional, visually-appealing customer experience that is on brand using the modern commerce solution by commercetools. Unlike legacy vendors, we empower the way you work with game-changing features and functionality, so you can focus on creating the ultimate customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love commercetools?
Pros
- Efficient Service
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Order Portal
Content Localization
Order Management
Payment Processing
Catalog Management
Microsite Management
Retargeting Capabilities
Integrated Search
Content Management
Reporting and Analytics
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Ease of Customization
Availability and Quality of Training
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commercetools Reviews
Milind S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Powerful highly integratable platform
Likeliness to Recommend
What differentiates commercetools from other similar products?
Its microservices, cloud native and api driven platform. Easy to use and customise.
What is your favorite aspect of this product?
Easy to integrate and customise.
What do you dislike most about this product?
I didnt find any major issues with the platform
What recommendations would you give to someone considering this product?
Best MACH platform for ecommerce to use
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2024
Amazing Product.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mohsin S.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2023
Best Commerce Support for Professionals
Likeliness to Recommend
What differentiates commercetools from other similar products?
Commercetools enables an improved learning curve, easy approach, smooth navigation, and easy customization for you. Therefore, you get to explore the real-time implementation method here and it would be helpful for all sorts of projects.
What is your favorite aspect of this product?
The most appealing feature about Commercetools software is that you can learn its working in a day. Surprising, right? But, yes it’s true and the software comes with a complete user guide that works like magic. You can manage navigation, inventory, marketing, and all using this tool. Thus, it is very flexible to use for all and there will be no hassle in installing on any system.
What do you dislike most about this product?
So, when it comes to the drawbacks then, there are few which should be exempted in the new version for better working. Some coding commands should be executed to run some important function and you can get the details while performing any task.
What recommendations would you give to someone considering this product?
Overall, it is the best digital marketing tool to increase the growth of all-sized establishments. You can easily deploy this one and can implement various commands with a smooth approach.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
