What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Granular Access Management
Integration With Productivity Tools
Document Collaboration
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Webex Messaging Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2020
Fun-easy to use product with great functionality
Likeliness to Recommend
Pros
- Continually Improving Product
- Fair
- Generous Negotitation
- Transparent
Thomas L.
- Role: Operations
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jan 2020
highly customizable and modern collaboration tool
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
The infrastructure and the microservice design
What is your favorite aspect of this product?
Ease of usage and next gen functionality
What do you dislike most about this product?
The notification implementation
What recommendations would you give to someone considering this product?
Please have a look at the core service design for your next collab tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chad F.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2020
Solid product ! But need to improve calling
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
The complete integration with Cisco Call Manager, WebEx Boards,etc..One Single Platform
What is your favorite aspect of this product?
I like that it can integrate with the Cisco WebEx Board.
What do you dislike most about this product?
It requires quite a bit of time and knowledge to integrate with Cisco Call manager products
What recommendations would you give to someone considering this product?
I would say do the EA agreement. Don't bother with on-prem..To time consuming and easier to manage online.
Pros
- Continually Improving Product
- Enables Productivity
- Saves Time
- Transparent