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Google Cloud Logo Award Winner Product Badge
Google Cloud Logo Award Winner Product Badge
Google

Google Cloud

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Cloud
8.9 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 83

Load Balancing

85

Access Management

85

Cloud Backup

85

Cloud Integration

84

Data Migration

84

Capacity Management

83

Systems Performance Management

83

Workflow Management

82

Workload Migration

82

Analytics and Reporting

82

Encryption and Decryption Support

82

Vendor Capability Ratings

Average 83

Business Value Created

85

Breadth of Features

84

Ease of Data Integration

84

Ease of Implementation

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Vendor Support

80

Google Cloud Reviews

Abhay C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Efficient, All-Inclusive, Increasing Cost.

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Google Cloud's emphasis on AI and machine learning capabilities is one of its most notable features. Google's extensive infrastructure and domain knowledge enable AI-driven solutions and sophisticated data analytics. Furthermore, Google Cloud stands out from the competition because to its extensive global network and dedication to sustainability; it provides excellent performance while leaving a lower environmental impact than some rivals.

What is your favorite aspect of this product?

It's difficult to choose just one, but if I had to, I'd say that Google Cloud's scalability is my favorite feature. Regardless of your size, Google Cloud's infrastructure can easily manage your workload, freeing you up to concentrate on innovation and growth rather than capacity issues.

What do you dislike most about this product?

Although there are many things to admire about Google Cloud, one thing that might be better is the pricing transparency. Navigating the numerous price schemes and figuring out exactly what you'll be charged for certain services can occasionally be a little confusing. Customers may find this method easier to use and more accessible if it is simplified.

What recommendations would you give to someone considering this product?

Starting a Google Cloud journey necessitates a careful evaluation of the goals and needs of the company, using the free trial or credits to investigate its offerings. Set aside some time to read through the documentation and web resources to become familiar with the platform's many features and services. Use Google Cloud's support network for advice and assistance, and continuously optimize usage for both cost and performance.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Momina S.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

User Friendly

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud stands out with top-notch AI, powerful data analytics, global infrastructure, open-source support, robust security, seamless integration with Google services, and handy cost management tools.

What is your favorite aspect of this product?

My favorite aspect of this product is its versatility. Whether you're a beginner or an expert, it offers something valuable. Its user-friendly interface makes it accessible to all, while its advanced features cater to those seeking deeper functionality. Plus, its compatibility with various devices ensures seamless integration into any workflow. Overall, its adaptability makes it a standout choice in its category.

What do you dislike most about this product?

While I appreciate many aspects of this product, if I had to point out a dislike, it would be the lack of certain advanced features that some users might expect. While it excels in many areas, there are a few functionalities that could enhance its overall value. Additionally, occasional glitches or bugs can be frustrating, although they are typically resolved quickly through updates. Overall, while it's a great product, there's always room for improvement.

What recommendations would you give to someone considering this product?

To recomment someone I would advise to follow the feature below: Benefits Limitations Trials Demos Compatibility Workflow Updates Customer support Long-term value Costs Feedback

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abhay Kumar S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Optimize Costs,Automate Deployments,Custom VMs

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Global network, strong AI, hybrid-cloud capabilities, security focus, seamless integration.

What is your favorite aspect of this product?

The favorite aspect of Google Cloud is its robust AI and machine learning capabilities, driving innovation and advanced analytics effortlessly

What do you dislike most about this product?

Complex pricing structure, steep learning curve, limited regional availability, occasional support delays, and potential integration issues with non-Google services.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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