The Social Media Assessment provides IT managers with an objective assessment of the current state of their organization’s social analytics environment and offers recommendations for those wishing to transition to the next stage.

Leverage this tool to determine:

  • Appropriate goal expectations for your organization’s social analytics project.
  • The changes needed before the organization is ready to advance to the next stage.

Use the tool in conjunction with the Gain Real Insights with a Social Analytics Program storyboard.

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Gain Real Insights with a Social Analytics Program

Go beyond counting your likes: harness “the world’s largest focus group” for deep insights about your customers, competitors, and employees.

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