IT leaders often do not have a holistic view of how all the practices in their IT department are performing or do not have a method to communicate performance to the rest of the organization. Read this Executive Brief to understand the common roadblocks to KPI review and the Info-Tech framework for turning your KPIs into improvement actions.
IT Metrics and Dashboards During a Pandemic – Executive Brief
TagsCOVID-19, COVID, Coronavirus, Crisis, Metrics, KPI, Key Performance Indicator, CSF, Critical Success Factor, Dashboard, Scorecard, Measures, Performance, CI, Continuous Improvement, Action plan, My IT Dashboard, Holistic, Transparency, Visibility, Top-down view, Goal alignment, Example metrics, example KPIs, crisis-management
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IT Metrics and Dashboards During a Pandemic
Quickly deploy measures that enable you to manage risks and weather the storm.