IT leaders often do not have a holistic view of how all the practices in their IT department are performing or do not have a method to communicate performance to the rest of the organization. Read this Executive Brief to understand the common roadblocks to KPI review and the Info-Tech framework for turning your KPIs into improvement actions.
Create a Holistic IT Dashboard – Executive Brief
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Create a Holistic IT Dashboard
Mature your IT department by measuring what matters.