This blueprint gives you a holistic view of all the systems, people, and processes you must align to craft relevant enterprise services. It enables you to:
- Demonstrate the value IT brings to both the customer and the business.
- Counter the “us vs. them” mentality by fostering better teamwork and collaboration between IT and the business.
- Uncover key integrations early on to avoid bottlenecks, costly workarounds, and dissatisfaction later.
