The infrastructure services playbook will help you standardize IT infrastructure services within your organization. It is difficult to keep up with the changing demands of infrastructure during the revolution of virtualization and cloud computing. This blueprint will help you create a prioritized list of high-demand services, build service workflows, construct the playbook, and begin tracking cost for these services by following our three-phase methodology:
- Define and prioritize infrastructure services.
- Build workflows and an infrastructure services playbook.
- Identify costs and mature service delivery capabilities.
An infrastructure services playbook will help you define infrastructure capabilities, make confident strategic decisions, and run IT infrastructure like a business.