Use an infrastructure services playbook to clarify infrastructure capabilities and achievable service levels, standardize infrastructure service delivery, and make good strategic decisions.

Read this Executive Brief to:

  • Understand why building workflows and documenting service requirements in a service playbook is critical to IT's success.
  • Learn why managing deployments on- and off-premises can be difficult for teams without documented delivery processes.
  • Understand Info-Tech's methodology and approach to building an infrastructure services playbook.

Create an infrastructure services playbook to improve efficiency, support DevOps, and streamline service delivery.

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Develop an IT Infrastructure Services Playbook

Automation, SDI, and DevOps – build a cheat sheet to manage a changing Infrastructure & Operations environment.

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