Use an infrastructure services playbook to clarify infrastructure capabilities and achievable service levels, standardize infrastructure service delivery, and make good strategic decisions.
Read this Executive Brief to:
- Understand why building workflows and documenting service requirements in a service playbook is critical to IT's success.
- Learn why managing deployments on- and off-premises can be difficult for teams without documented delivery processes.
- Understand Info-Tech's methodology and approach to building an infrastructure services playbook.
Create an infrastructure services playbook to improve efficiency, support DevOps, and streamline service delivery.