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XebiaLabs has announced that it has received certification of its new XL Release app integrating ServiceNow and the XebiaLabs DevOps Platform. The integration enables shift-left agility, governance, and visibility for DevOps and Continuous Delivery, and is available for free from the ServiceNow Store.

Enterprise adoption of DevOps and Continuous Delivery is accelerating. While DevOps properly implemented helps provide greater-value software, more quickly, at lower cost, there is the risk that ITSM processes may be left out of the delivery changes in enterprises.

The integration of the XebiaLabs enterprise-class Continuous Integration/Continuous Delivery (CI/CD) solution with ServiceNow's ITSM solution brings enterprises shift-left agility, governance, and visibility for IT service requests. A deeper connection between ITSM processes, IT operations, developers, operations staff, product owners, and others involved in software delivery enables compliance and security while allowing developers to focus on delivering features faster.

Our Take

DevOps adoption has accelerated, but the compliance and security risks when ITSM processes are left out of the change can introduce unwanted compliance risk. DevOps automation solutions that can integrate the CI/CD pipeline into ITSM processes will improve the enterprise compliance and security posture without impacting the agile delivery of quality services that meet the needs of the business.


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