Develop an IT Infrastructure Services Playbook – Phase 1: Define and Prioritize Infrastructure Services

Author(s): Frank Trovato, Andrew Sharp, Darin Stahl, Teodora Siman

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This phase of the blueprint will help you define and prioritize infrastructure services. This phase will take you through the following activities:

  • Brainstorm
  • Consolidate Services With an Affinity Map
  • Define Pain Points
  • Perform Root-Cause Analysis
  • Prioritize Services

Use this phase as part of the full blueprint, Develop and IT Infrastructure Services Playbook.

View the Complete Blueprint:

Develop an IT Infrastructure Services Playbook

Automation, SDI, and DevOps – build a cheat sheet to manage a changing Infrastructure & Operations environment.

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