This project is designed for IT managers who wish to deliver a targeted customer service training program to their IT team to enhance their customer service skills. Enhancing the team's customer service skills will improve overall service delivery and increase the satisfaction of customers and end users.

This project includes advice for managers on how to successfully deliver training and how to embed the habits afterward. It also directs managers on how to use Info-Tech's customer service training program with their team.

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Deliver a Customer Service Training Program to Your IT Department

Focus on the missing piece of the puzzle to provide exceptional service delivery.

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