Engagement Strategies - Tools

Flexible Work Options Selection Tool

Use this tool to assess and select the most feasible and valuable flexible work options for your organization.

Authority Matrix

The tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the...

Metrics Tracking Tool

The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...

IT Competency Library

Use this tool to learn about IT competencies and develop your organization's own functional IT competency framework.

Project Planning and Monitoring Tool

The beginning stages of the project are dedicated to working out the details of the project task schedule. Take advantage of this tool to determine and create a detailed...
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