Small Enterprise Resources

Business Data Catalog

A Word-based template to identify your organization’s data assets and document key information.

Cost-Benefit Analysis Workbook

An Excel template that assesses both tangible and intangible costs and benefits.

Incident Management and Service Desk SOP

Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

Application Portfolio Management Tool – Example

Use this tool to gauge your current maturity level in terms of visibility into your portfolio and use application portfolio management practices and tools.

Rationalize Your Application Portfolio Workbook

Use this workbook to build your application portfolio management playbook.

Sync or Sink: Aligning IT and HR for the Future of Work

Explore why HR is a critical partner for IT as organizations face rapid change in skills, collaboration, leadership, and organizational design driven by Exponential IT.

Sync or Sink: Aligning IT and HR for the Future of Work Deck

Explore why HR is a critical partner for IT as organizations face rapid change in skills, collaboration, leadership, and organizational design driven by Exponential IT....

Building Info-Tech’s Chatbot

If you had to start entirely from scratch, with no team or AI technology, how would you start building an AI chatbot? How would you do it in 12 months?

Which Use Cases Are Best Suited for AI Implementation?

Which departments or use cases can be selected for quick wins or to showcase value for AI implementation? Explore a quick method for ruthlessly prioritizing where...
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