Knowledgebase Article Template

An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...

Develop an Availability and Capacity Management Plan

IT infrastructure leaders have to walk a tightrope to provide enough capacity for critical business processes while avoiding overprovisioning. Both downtime and...
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Business Impact Analysis Tool

Rank your services and systems by criticality.

Develop an Availability and Capacity Management Plan – Phase 4: Identify and Mitigate Risks

This phase of the blueprint will help you identify and mitigate risks to capacity and availability.

Capacity Plan Template

Customize this template for a ready-to-use capacity management plan.

Develop an Availability and Capacity Management Plan – Phase 3: Solicit and Incorporate Business Needs

This phase of the blueprint will help you integrate business stakeholders into the capacity management process.

Capacity Snapshot Tool

Determine the capacity status of key systems.

Develop an Availability and Capacity Management Plan – Phase 2: Establish Visibility into Core Systems

This phase of the blueprint will help you craft a monitoring strategy to gather usage data.

Develop an Availability and Capacity Management Plan – Phase 1: Conduct a Business Impact Analysis

This phase of the blueprint will help you determine the most critical business services for which you need to ensure availability.

Develop an Availability and Capacity Management Plan – Phases 1-4

This storyboard will help you manage capacity to increase uptime and reduce costs.
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